Ever wonder what they mean by “Professional Demeanor?” Here we discuss what is it, and what it isn't.
Professional demeanor:
Professional demeanor. What a catch-all phrase. It means something different to almost everyone using it. Interestingly, we can talk about professional demeanor in terms of what it is and also in terms of what it is not.
What it is:
Presenting a professional demeanor begins with clean nails, clothing appropriate to the workplace, and cordial phone mannerisms. Some people consider these to be the only requirements of professional demeanor. Certainly these help present a professional image, but true professionals do not stop there.
Beyond the superficial appearance and cordial telephone mannerisms lies a person. The measure of each person converts quite readily to the measure of their professional demeanor. Someone striving to be a better person is helpful, kind, and considerate in the workplace. They understand, maybe are even empathetic, of flaws others demonstrate. They are supportive and encouraging when intervention or assistance is needed. They take the high road with their feet firmly planted on the ground.
What it isn't:
Professional demeanor does not include behavior that creates tension or discord. Nice clothing and clean nails do not mask a troublesome personality for long. Teamwork is needed for an organization to stay competitive. There is no place in most organizations for narrow minds or meddlesome workers.
Professionalism:
True professionals strive to be a little better every day at something. Improvement on any given day may be small, but small improvements become substantial change over time. Just as there are multiple versions of the phrase “professional demeanor,” there are multiple versions of the Golden Rule. Take the high road and the high version of the Golden Rule; treat others as you would like to be treated.
