Characteristics of a good interview
- Should be of sufficient length and depth to uncover relevant facts.
- Excludes irrelevant or useless facts.
- Can complicate or confuse the issue.
- The good interview should be objective and impartial .
- Pertinent information.
- Close in time to event Questioned.
- There is no repetation on the same question.
- Required contact time with the respondent.
- The good interview should conducted on a timely basis.
- Should end on a positive note.
- Analyst experience and training required.
- Overall analyst control of dialogue.
- Degree of spontaneity of reponses.
- Insight into respondent.
- Reliability and precision of responses. .
Purpose of the interview
An interview is a structured conversation or dialogue with a specific purpose. The primary purpose of the interview was to enhance the understanding of what contributes to effective instruction in system development. This is by identifying distinguishing characteristics and behaviors of instructors who perform at a high level on the system requirements.
More specifically, the following research questions were addressed to ensure the quality of a current system. Guided by these research questions, the interview attempted to identify characteristics and behaviors exhibited by both average and exemplary instructors and the discrete characteristics.
This process also involves behaviors that differentiate the quality of a new system from the current system. On the other hand, the findings from the interview are useful for helping to establish a framework for recruitment and selection, performance assessment for the system development.
Besides that, analyst can motivate the respondent to answer freely and openly from the interview. Then, analyst can probe for additional information and feedback to improve the quality of the current system. Analyst can easily observe nonverbal communication channels and probe for additional information and feedback. The additional information and feedback from the interview is useful to specify the quality of the development on the current system that is being used by the users.
Interview purpose is to get data or valuable information from the user. It is important that, the interview respondent can more easily developed a sense of active contribution to the proposed system. So we conclude that ,the interview question can reworded or restated for better clarity or to facilite mutual understanding.
