This article looks at the various aspects to give criticism effectively.
First, let us look at some of the problems of giving criticism.
- Few people enjoy reprimands or criticism. This invokes negative experiences as well as creates downbeat feelings. Such feelings create a barrier preventing positive behaviour.
- Criticism often exaggerates negative situations in order to make a point. For example: Occasional neglect to a loved might come out as "you never care about me!" This might trigger off sparks of resentment that might ripple on for a lifetime.
So, with these problems in mind, let us look at some ways in which we can give effective criticisms.
Tips on How to Give Effective Criticism
Criticise as Soon as Possible
This may sound contradictory at first. We have just learnt that criticisms create problems, so then why should we become so quick to criticise? This is because criticism, like praise, is most effective the closer it is to the event. The earlier the criticism is delivered, the more effective it will be.
However, when employing this tactic, it is imperative to remember to separate emotions from your criticism and offer objective criticism to the other person. Also, do remember to avoid criticism in front of other people as it wounds a person's precious pride.
Be Specific in Your Criticism
One good way to give effective criticism is to be specific. When you are specific, you will become more objective and less emotional. Your words become more quantifiable as a result and less prone to gross generalisations that could occur in the heat of the moment.
Be Certain of the Facts
In his book How to Win Friends and Influence People, Dale Carnegie suggests "I may be wrong but let's examine the facts"
When you criticise somebody and accuse him or her about something, it is imperative that you are sure of what you are talking about. There may be situations where you may not be aware of. Thus, you should allow and give the other person the opportunity to explain his or herself.
When the person is trying to explain the situation, your body language should reflect that you are truly listening and are trying to understand the other person's situation.
Be Positive in Your Criticism
Even though you must criticise, do try to maintain a positive side of the entire situation. Do try to include or suggest ways on how the other person can improve instead of just listing down the other person's bad points. In addition, try to maintain positive body language to try to balance out the negatively of the message.
The more positively you handle the situation, the better the other person will feel about it and hence, the better your chances of success for influencing the other person's behaviour.
In conclusion, if you do have to criticise, do give constructive criticism and give it effectively. Giving constructive criticism helps to improve the other person by providing a valuable source of objective feedback which helps to improve the other person. Do remember to consider the other person's feelings. You can read more about better interpersonal communication by following the tips discussed above.
