In today’s world, as organizations are growing and expanding, there is lot of information available. However, such information is loosely held and not properly organized.
It is important for companies to not only retain the data but also organize it ands re sue in future. Such knowledge when re used can prove to be beneficial and help the company grow further. A company can thus harness on its existing capabilities.
Knowledge is integral to our business cycle and sharing knowledge helps to create value for ourselves and the organization.
Knowledge management is a business process that formalizes management and leverage of a firm's intellectual assets. Knowledge management is an enterprise discipline that promotes a collaborative and integrative approach to the creation, capture, organization, access and use of information assets, including the tacit, uncaptured knowledge of people.
Knowledge Management helps in selling and delivering to clients faster, cheaper and better. Effective Knowledge Management involves using the collective knowledge, experience and competencies available internally and externally whenever and wherever they are required.