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Six Indicators of Professional Salesperson

Salespeople with longevity have and behave with professionalism. What does this mean and why should you do it? Consider yourself a real pro if you.

  1. Love problems! You see opportunities where others see roadblocks. You realize that your profession is not an easy one. You demonstrate that you are not an order-taker. You encounter obstacles all the time, but you systematically go about finding creative solutions that benefit the customer.
  2. Have a sense of urgency. Get on things quickly. You hate to procrastinate. You return phone calls and e-mails quickly because modern technology enables this and you consider it important.
  3. Are respectful of other people's time. When you attend meetings, you show up on time. You stay on track and stick to the agenda.
  4. Serve your customers after the sale. You know that service starts after the sale is made. You follow up to ensure that the client's expectations have been met. And you call periodically if you have additional ideas about how the product or service can be used.
  5. Dress appropriately. You realize that each industry has different expectations for dress. You know that your clothing sends a signal to others about who you are and how you view your customers. So, you
    • Mirror the dress of your customers, or always choose to dress one level above. For example, if your customers tend to dress in jeans, you wear sports slacks. If they wear a blazer, you wear a suit.
    • Don't wear lots of jewelry, which might suggest you are flaunting your success
    • Don't dress in a sexually provocative fashion. You're there to sell your product or service - not your body!
  6. Go beyond what is expected. You are the talk of the town because you want to WOW! each client. And you see each encounter as an opportunity to test your creativity and enthusiasm, to be the best at what you do. You delight your customers with
    • unusually speedy service
    • an upgraded product at no additional cost
    • unexpected ongoing advice
    • better terms
    • free training
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