http://www.bizcovering.com/Business-and-Society/Customer-Service-From-a-Customers-Point-of-View.156953 Discussion about: Customer Service: From a Customer's Point of View http://www.bizcovering.com/Business-and-Society/Customer-Service-From-a-Customers-Point-of-View.156953#comment363851 ]]> Thu, 23 Oct 2008 13:40:10 PST http://www.bizcovering.com/Business-and-Society/Customer-Service-From-a-Customers-Point-of-View.156953#comment193391
I had the same experience in a shopping mall in downtown BC. It was nasty! Trust me, you don't want to know what happened.

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