http://www.bizcovering.com/Business/Customer-Service.27200 Discussion about: Customer Service http://www.bizcovering.com/Business/Customer-Service.27200#comment3268
"Hey Michael W meet Michael U - you both make great points for both sides of the cash register (or ends of the phone lines)! I'm copying this to Michael U. Make this a great year for consumers and customer service"]]> Thu, 11 Jan 2007 06:47:12 PST http://www.bizcovering.com/Business/Customer-Service.27200#comment3266 ]]> Thu, 11 Jan 2007 06:32:24 PST