http://www.bizcovering.com/Business-and-Society/Automated-Customer-Service-in-Todays-Corporate-World.43271 Discussion about: Automated Customer Service in Today's Corporate World http://www.bizcovering.com/Business-and-Society/Automated-Customer-Service-in-Todays-Corporate-World.43271#comment38157 ]]> Fri, 14 Sep 2007 23:45:53 PST