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Customer Service

What You Can Learn From a Country Star
by Jan Hoadley, Oct 22, 2008
What can a country star "teach" you about customer service and promotion for your small business? Plenty.
Comments(0)   Liked It: 1
Customer Service as We Know It is Gone
by Gloria Lane Hass, Sep 14, 2008
Good customer service seems to be vanishing from our midst. Maybe you can relate to what is written in this article. There is a remedy to getting good customer service back.
Comments(1)   Liked It: 1
Customer Service Anyone?
by M Lynn Johnston, Jul 30, 2008
If your job seems like useless busy work you need to refocus, find your customer and provide the service they deserve.
Comments(0)   Liked It: 2
The Customer: Necessary Evil or the Second Coming?
by liveitup, Jul 8, 2008
Should you worship your almighty customers? Or should you refuse to bow to their every need? Just how important is your business?
Comments(0)   Liked It: 0
Customer Service: From a Customer's Point of View
by MCE214, Jul 4, 2008
My real life experience as a customer- it can happen to anyone.
Comments(2)   Liked It: 4
Pareto's Law: Apply It Into Your Business and Life for Greater Success
by Sydney Hazelton, Jun 5, 2008
The Pareto's Law (also known as the 80/20 principle) is an economic theory espoused by a 19th century Italian economist, Vilfredo Pareto. The Pareto's Law is a theory on the distribution of income. He states that 20% of the population earns 80% of the income. However, the Pareto's law is not only limited to economics and business. You too, can apply it into your business and your life to achieve greater success. Here's how.
Comments(1)   Liked It: 4
Managing a Customer Service Team
by John Reinhart, May 24, 2008
Managing customer service is unlike any other management job. As your CSRs provide the voice for your company, you need to look at your employees a little differently.
Comments(0)   Liked It: 0
courtesy and Customer Service
by viniyo, Feb 28, 2008
Good customer service is vital for the success of any business or job that deals with the public.
Comments(3)   Liked It: 5
Winning The Day Spa Customer Service Game
by Marilyn Bieber, Oct 13, 2007
A strong customer service program provides a road map for increasing customer satisfaction. Decrease the risk of failure by taking an objective look oat some of the things that keep clients from coming back.
Comments(0)   Liked It: 4
Sprint/Nextel and I: Together Now
by Mari Hevia, Sep 4, 2007
How the merger of Sprint/Nextel has degraded their level of service.
Comments(1)   Liked It: 2
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