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Two Innocent Mistakes That Can Prevent the Growth of Your Business
by Winfridah chilyobwe mcekeni, May 7, 2008
A business is just as fragile as an egg. It can take a small mistake for it to suffer significant loss or snooze. It takes long and hard work to build a business, one small mistake to break it, and much more again to build back consumer confidence once lost.
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Airline Industry Suffers From Poor Customer Service
by Murad Ali, May 16, 2007
Airplane rides sure are not what they used to be. Like sardines customers are packed into tiny little rows with just enough space not to have to put their arms around the person in the next seat. After paying hundreds of dollars for a short flight the stewardess comes by with a complementary plastic shot glass of orange juice.
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